Q: How long will shipping take to receive my package?
A:All in-stock orders typically ship within 1-6 business days via USPS MAIL. Direct to Garment (DTG) and other print-on-demand items usually ship in 4-5 days (BUT fulfillment has been backed up due to COVID, so wait times may be longer than normal). You should receive an email once your item has shipped along with tracking info. It may take some time for the post office to scan and receive it. If your package is lost, stolen, or damaged in transit. Contact us and we will replace those items.
A: We want your shirts to fit you. All unworn and unwashed shirts can be returned or exchanged within 30 days of purchase. Please contact us at firstname.lastname@example.org for return instructions and a return label.
Customers are responsible for return shipping on returned items.
Q: I placed an order but the site said that my order has failed or could not be processed but my bank records show I was still charged. Why?
A: If an order attempt is placed and your credit/debit card is declined for any reason other than insufficient funds the funds are “held” by your financial institution until the transaction in question is settled. Transactions are usually pending for a period of 3-5 business days (or whenever the credit card authorization batch is cleared). Your billing information needs to match perfectly with your credit card billing address or the card will be declined